| Particular | Approach To |
|---|---|
| If you have any grievances / complaints, please approach : | The Branch Head, Find Branch |
| If your complaint is unresolved at the branch level, you may approach our Regional Manager at: | The Regional Manager, Find Region |
| If you are not satisfied with our grievance Redressal, you may approach the Banking Ombudsman at: | For registering BO complaint online: Portal: cms.rbi.org.in / Email: crpc@rbi.org.in For registering BO complaint through physical mode: Reserve Bank of India, Central Vista, Sector 17, Chandigarh – 160017 Toll Free no.: 14448 The Banking Ombudsman: Shri Bobby Lal Sebastian, Reserve Bank Of India Station Road, Panbazar, Guwahati-781001 |